NOTICE: We're Back! (But Experiencing Delays)

We have officially returned to the workshop! Thank you so much to everyone who held on while we took a much-needed break.

Current Status & Backlog:

While we are thrilled to be back at the bench, we are currently chugging through a significant backlog of mail-in orders and emails that accumulated during our time overseas. Because we are just a dedicated two-man team balancing Handheld Space alongside our full-time careers, catching up is taking a bit of time.

Schedule Inconsistencies:

To add a little more chaos to the mix, our current schedule is highly inconsistent as we navigate being in-between further overseas work trips. We want to apologize profusely for this messy timeline. We absolutely hate keeping you waiting, but our availability at the workbench is going to remain a bit unpredictable in the short term.

What to Expect:

Response Times: Replies to general inquiries and emails are taking significantly longer than we would like.

Turnaround Times: Our standard repair and modding turnaround times are currently extended as we work through the backlog, around 14 days.

As always, we refuse to take shortcuts to speed things up. The quality of our work and the care of your consoles will always be our absolute highest priority.

Thank you for your incredible support, understanding, and immense patience while we work as safely and quickly as we can to get everyone's devices sorted!