NOTICE: We are experiencing an extremely high volume of repairs and enquiries. Please expect significant delays in response and turnaround times. We're sorry!
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Modification & Repair services
Now that the Steam Deck is officially available locally, we’re offering reliable upgrade and repair services for Australian users. From SSD installations to Hall Effect thumbsticks and custom housings, we’ve got you covered.
NOTE: Our storefront in Tullamarine is now closed, but we're still open!
All repairs are now handled via mail-in. More details can be found HERE.
Pricing?
We thought long and hard on how to simplify the buying process for our customers and unfortunately in the end we were unable to find a way to price the hundreds of possible services we can offer for your Steam Deck
With the difficulty of getting replacement parts into Australia, figuring out which parts our customers would like to opt for, and whether they'll be supplying their own parts we just had no easy way of setting out a clear and consistent pricing structure for an endless number of potential services, shipping options and custom parts
We currently offer a range of BYO (bring your own) mod installation services:
$129 — Install of a BYO 2230 SSD upgrade. This includes physical installation of your supplied SSD, formatting, and a fresh install of SteamOS.
$89 — Install of BYO GuliKit Hall Effect thumbsticks, including soldering the capacitive touch sensor wiring. (Not currently available for OLED models.)
$39 — Install of a BYO custom rear housing (e.g. JSAUX transparent rear shells), or $439 for a full housing replacement from eXtremeRate or Jsaux, including teardown, display removal, reassembly, and new adhesive/hardware.
Steam Deck Bumper Button Repair:
$89 — Simple repair: Straight swap of the broken bumper button with a new one, plus full testing.
$129 — Complicated repair: For cases where damage has lifted pads/traces on the mainboard, requiring additional board-level work.
$10 — Replacement switch (if needed): We’ll check compatibility with your model and confirm before proceeding.
*No warranties are applied to customer supplied (BYO) parts
*Discounts apply when multiple services are ordered (our $129 fee covers an hour's labor, and in most cases, if the job can be completed in less than an hour, that's all you'll pay.)
*Installation of a new SSD requires the deletion of all personal data, files and installed games, these files cannot be transferred (unless they're currently installed on an SD card)
*Return shipping is an added cost, we always prefer to use Australia Post Express w/ tracking
Terms & Condtions apply, see them HERE.
Can I come to you?
While we no longer have a physical location for visitors, we're still here to help! All our repair and modification services are now handled through our convenient mail-in service.
To get started, simply email us with your repair needs, and we'll provide detailed instructions on how to send your device to us. Most modifications and repairs are completed within 48 hours of receipt, ensuring a quick turnaround time.
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